Best answer: Can you get a refund on clash of clans gems?

To request a refund, you may contact Supercell directly on the phone or via email. Alternatively, you may use the settings option to contact Supercell’s Help& Support. Send them a message with the details of your problem and the name of the game where you made your purchase.

What happens if you refund gems in clash of clans?

Can I get it back? As a policy, we do not refund valid purchases (see Refund Policy). The in-app purchases you make in the game are final and non-refundable.

Can u refund COC?

I need a refund for my purchase! Please contact Support with your purchase receipt. Once Supercell has issued the refund, you will see the receipt for the purchase marked as “Payment has been refunded” in the Supercell Store. …

How do you get rid of a negative Gem balance?

The reason for the negative is simple whatever gems has been spent that were refunded goes into a negative balance. In order to get back positive you can send an email to Supercell if it was a mistake or you simply buy enough gems to get the game back positive.

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Why do I have negative gems in clash of clans?

A negative Gems/Diamonds balance may occur if a refund is requested on a used Gem/Diamond Pack offer. When the refund request gets approved, the respective in-game currency is automatically deducted from the account.

How do I restore purchases on clash of clans?

To restore purchases on Android

  1. First of all, delete the app from your device.
  2. Tap Settings in your device.
  3. Log in with your email (same used to purchase)
  4. Download the app and tap Options > Restore purchases.
  5. Confirm your password if necessary.
  6. Get back to clips screen and tap icons to download.

How do you cancel a gold pass on clash of clans?

To cancel your Clash of Clans account:

  1. Open the app.
  2. Go to Settings.
  3. Tap on ‘Help and Support’
  4. Tap on ‘Contact us’

Who is the owner of Supercell?

How To Get Unbanned From Clash of Clans

  1. Visit the Clash of Clans Support page.
  2. Click on Contact us to open the contact form.
  3. Select your language.
  4. Select Something Else under Category.
  5. Enter your account name or player tag.
  6. Enter your email address.
  7. Type your message and click Submit.

Can I call Supercell?

CAN I CALL SUPERCELL? We don’t offer support via phone but we are easy to reach either directly from within the game or via email.

Can you refund Gems on clash Royale?

Even though you can get a refund for your Supercell purchases, in-game purchases are non-refundable. You may request a refund on an Android device, play store, or iOS device. If you made a purchase from your Android device, contact Supercell and ask for a refund.

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How many Gems does it take to change your name in clash Royale?

Originally Answered: How do I change my username in Clash Royale? Hello, you can change the username in the settings menu. You can change the username for free for the first time. Afterward, it costs 500 gems each time you want to change the username.

How do you get Gems in clash Royale without paying?

Obtaining Gems Without Purchase

  1. At the start of the game, you receive 100 Gems.
  2. Gems can be found inside Crown Chests; they will contain 2-4 Gems.
  3. Gems can be obtained as a one time Trophy Road reward at 900 Trophies and 2900 Trophies. …
  4. Occasionally, some free Gems can be found as a daily deal in the Shop.

What is negative Gem?

A negative Gems/Diamonds balance may occur if a refund is requested on a used Gem/Diamond Pack offer. … If no refund was requested, the problem might be that the payment didn’t go through, and an automatic refund was issued, resulting in the automatic revoke of the respective Gem/Diamond value.

Why do I have negative gold in clash Royale?

Why have the contents of my purchase been removed!?

If any of those resources have been spent prior to the refund, it can result in a negative Gem or Gold balance in your game. … As an online game, Clash Royale’s economy and mechanics are always the same for every player. The same applies to the resources of the game.